Contact

Reach the Diabetic Buyback Program team directly.

We are a small team, and every call and message reaches a real person who works for the program.

Reach the team

Hours

Monday to Friday, 9 AM to 6 PM Mountain Time. We are closed on weekends, and messages sent outside these hours are answered the next business day.

About the label on your box

We only accept packages that arrive with a prepaid shipping label our team issued through Shippo. If you ship supplies to us without one of our labels, we cannot guarantee your package will be received or matched to an offer, so please wait for your label before you send anything.

Mailing and inspection address

Please do not send a package without a prepaid label issued by our team. Unsolicited packages may be refused or returned.

XBC Group LLC
Attn: Returns and Processing
11990 Grant St STE 550
Northglenn CO 80233
United States